Turn Every Table into a Celebration - Simplify Large Parties with EnRoute®

More Groups. More Revenue. Zero Chaos.

If these sound familiar, you’re leaving money on the table…

"Guests still have to call us to book large parties — and we miss calls all the time."

"We tell people we’re first-come, first-served — but we know big groups won’t risk that."

"Our voicemail just says ‘leave a message.’ It’s not exactly converting leads.”

"Every time a host transfers a call to a manager, the whole team slows down.”

“Even when someone does pick up, the answers aren’t always consistent.”

Your Sidekick for Smoother Days, Happier Customers, and More Revenue

From family gatherings to friends catching up, EnRoute makes managing large parties and group bookings simple. We work as your digital hostess—reducing phone calls by organizing customer arrivals, keeping customers updated, and helping you reduce no-shows. It’s the easiest way to stay organized, delight your guests, and boost your bottom line.

Our easy-to-use online tool helps you:

  • Capture attention in Google search results through your Google Business Profile
  • Keep track of real-time availability
  • Reduce wait-time frustration
  • Organize group bookings and special events
  • Communicate clearly about your large, semi-private, and private capacities, policies and options

Even if you have a booking system or just use pen and paper, EnRoute helps you welcome every party with confidence.

Say goodbye to unpredictable arrivals and hello to happier customers and less stress.

EnRoute Helps You Work Smarter, Not Harder

Smarter:

  • Capture customers' attention right in the Google search results.
  • Make your unique offerings and policies clear.
  • The majority of decision makers prefer researching options and booking online.*
  • Using automated reminder messages is shown to reduce no-shows up to 29%.**
  • Make it easy for customers to request service.
  • Reduce phone calls.
  • Improve operational efficiency.
  • Improve the customer experience.

Harder:

  • Customers have to work too hard to get information.
  • Your staff is busy, and have to put the customer in front of them aside to answer the phone.
  • Inconsistent messaging can give false promises, leading to bad customer experiences.
  • Your website doesn't have pertinent information on your group options.
  • People don't have an easy way to let you know they need to cancel or change their party details.
  • Food and staff go to waste because of no-shows or party size changes that weren't communicated.
  • Your staff is more stressed, and you're losing revenue.

Conclusion:

EnRoute eliminates the friction — turning missed calls and messy workflows into effortless, profitable group bookings.

Sources

*https://www.moneypenny.com/us/resources/blog/generational-differences-in-customer-service/
*https://llcbuddy.com/data/appointment-reminder-statistics/

*https://www.physicianspractice.com/view/online-appointment-scheduling-a-missed-chance-to-boost-patient-satisfaction
**https://www.solutionreach.com/blog/why-some-patients-prefer-an-online-scheduling-option

"I used to think that the best hospitality was answering the phone to take reservations or answer questions.

After using EnRoute, I realized that there is a better way. Our customers can express interest in coming to our restaurant on their own time (24 hours a day) and the right person from the restaurant can call them back when we can give them our full attention to finalize the plans."

Daniel Reyes

Manager, Azteca D'Oro

"Stop what you're doing and implement EnRoute immediately. This isn't just a suggestion; it's the single best decision we've made for our restaurant this year. I genuinely regret not adopting it sooner.

EnRoute ... is the only tool that seamlessly drove more people through our door, captured high-value special-occasion bookings, and gave us the crystal-clear data to perfectly staff every shift.

(We) became dramatically more efficient, and watched our bottom line surge. You can't afford not to use it."

Paddy McDonnell

Owner, Wolfhound Irish Pub

"I run a small, quirky restaurant with an eclectic atmosphere, perfect for small to medium gatherings. EnRoute placed a Bring a Group link on our website and Google Profile to make it really easy for customers to see what we offer and make online requests."

Pam Thomas

Owner, Pammie's Sammies

With EnRoute, Managing Customer Arrivals is Simple and Profitable

01.

Request a Demo

See EnRoute in action and tell us about your large party policies, capacities, and goals.

02.

Add Your Link

We’ll add a custom link to your Google Business Profile with all the details your customers want at-a-glance.

03.

Enjoy More Parties

Experience smoother service and happier customers from day one, or your money back.

With the holidays fast approaching, now's the perfect time to add EnRoute!


frequently asked questions

“I’m worried it’ll be too expensive.”

EnRoute is designed for small businesses with a surprisingly low cost. If you don't see value (time savings or increased revenue) in the first 30 days, cancel for a full refund.

“I don’t have time to set up another system.”

Our team offers a done-for-you service that takes care of all the set up!  In order to capture the attention of people who are searching for venues, we add the link to your Google Business Profile with your location's details .  You just tell us what you want to highlight about your location (i.e. happy hour specials, waitlist, large party policies, etc.) and we take care of the rest. Your customized page can often be up and running within a few business days.

“I'm afraid of complicated technology.”

We offer a low-cost version of our service that does not require ANY technology. You and your team simply receives a text and/or an email when someone is planning to come to your venue.  You can then easily add this customer's request to your paper reservation book.

“We operate on a strict First Come, First Served Policy.”

Is this true even during your slow days?  Group organizers are looking for venues where they can confidently bring their group for birthday lunches, pharmaceutical reps are always looking for new places to bring their clients, etc.  With EnRoute, you can advertise exactly what you offer and when they are welcome.  This helps fill your tables during your slow days, if that is all you want.

I don't want to take reservations - dealing with customers is complicated

EnRoute has flexible messaging that does not use the term "reservation," unless you want to.  You customers can see this as "call ahead seating," or not see anything at all.  We make it easy for people to give you a "head's up" when they plan to come and another "head's up" when they are on the way, without promising this service as a "reservation."  We make it easy to convey clear expectations to your customers and also help you prioritize them to minimize their wait.


“What if my business is unique?”

EnRoute is flexible. Whether you’re a restaurant, barbershop, salon, or wellness studio, if your customers show up in person—we can help you manage the flow.

“My customers won’t want to download another app.”

They don’t have to. EnRoute works from a simple link displayed in the Google search results—no apps, no downloads, no learning curve.

“Our pen and paper reservation book is working fine for us.”

Studies show that you can reduce no-shows by 29%** by merely using our automated reservation reminder messaging and easy cancellation link.  They can tell you they aren't coming without having to call you.


“Isn't the best hospitality performed over the phone?”

Answering the phone takes a lot of time and energy and takes you away from serving the people in front of you.  The person who answers the phone may not be able to always address the concern of the caller, especially when a manager needs to be involved to coordinate with a large party.


According to studies, between 60% and 80% of the US Population prefer online booking requests to calling a provider.


Having an automated system can eliminate many calls and allow the right person (who can actually handle the request) to call the customer back and serve them when they can provide their full attention.

“I don't need a system until I'm busy during the week.”

Advertising your large party and private room availability during your slow times will help capture more business because it is always easy for the customer to see what you offer without them having to reach out to you directly when you are open. Customers can express interest in coming to your venue, even when your restaurant is closed.

“How can I protect against last-minute bookings?”

You have control over the booking request timeframes so there are no surprises.  You can allow customers to make online requests for 1, 2, or even 3+ days in advance and have them call to check availability if they are inside of that timeframe.  When customers initiate their requests online, they give you a time range of when they want to come in so you can confirm which time is best for your business's schedule.

Your Guests Want to Celebrate. EnRoute Makes It Easy To Say 'Yes.'

Request a Demo Today!

EnRoute® helps service businesses save time, reduce friction, and delight every guest.


Our mission:  To inspire a world where technology enhances, rather than replaces, human hospitality — making every interaction smoother, more personal, and more memorable.

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